Hiring a security firm: 6 things you need to consider
How to hire the right security company for your business
Hiring a security firm can help to protect your company against crime, but how do you make sure you choose the right one?
Falling victim to crime can be incredibly costly for businesses – both in terms of lost assets, but also in terms of the time lost to repairing damage and dealing with the aftermath. With this in mind, it’s little wonder that more and more businesses are turning to specialist security firms for protection.
If you’re thinking of hiring a security firm for your company, here are some things you should consider.
Is security their primary focus?
One key thing to consider is whether security is the primary focus of the company in question, or whether it is just an add-on to their core services. While this wouldn’t necessarily preclude them, it should give you pause for thought. To our mind, in order to get the best service for your business, you should always hire a firm that specialises in the type of security your business requires. That way you can be confident that they have the experience and expertise needed to provide a first-class service.
Are their staff fully trained?
When hiring a security firm, you need to have confidence that their staff can be trusted to carry out the job to a high standard. With this in mind, be sure to choose a company that provides appropriate and ongoing training to their employees – it will give you peace of mind that they are able to keep pace with any changes in the industry. What’s more, a commitment to employee development indicates professionalism, and a company that invests in staff is one that is also likely to provide excellent service to its clients.
Do they hold the right licenses, insurance and certifications?
A reputable security firm should hold the appropriate licenses as well as having valid insurance policies for the work that they’ll be undertaking. Ideally, you should also opt for a firm that holds ISO certification for security companies, as this is a good indication that you are dealing with a professional and reliable company which takes its responsibilities seriously.
What experience do they have?
Before committing to a particular firm, it pays to do some research to find out how much experience they have of providing security services to companies working in your industry sector. You want to be sure that the company you hire has knowledge and understanding of the environment you operate in, what issues you might face, and how they can best protect you and your property.
Do they have a good reputation?
The best way to evaluate a security firm is to see what their current and previous customers are saying about them. A quick google search should bring up any complaints or news stories associated with the company, while sites such as Yelp will give you access to customer ratings and reviews. It’s also worth checking the main social media networks, such as LinkedIn, Twitter and Facebook for any evidence of satisfied or disgruntled customers. Don’t forget, you can also ask the company itself for client references.
Do they fit your budget?
Last but certainly not least, you need to take your budget into consideration. As well as finding out the overall fee, it’s also important to ask about other areas of finance, such as how frequently they will bill you, whether there is a flat monthly rate or an hourly rate for individual employees, if you are expected to cover the costs of equipment and uniforms, and whether they can offer you any added extras within the agreed fee.
Hiring a security firm for your business is an important decision, and by taking all these factors into consideration you can ensure that you make the right one.